Monday, 22 October 2018
Man providing IT Support

Business IT Support, Products and Services

ManIT has a wide range of IT products and services to meet the needs of business great and small.  We are located in Western Sydney and provide onsite support and project work through the whole Sydney region but our remote services take us to the far corners of the internet.

We don't believe in a cookie cutter approach to IT, every business is different and needs to be assessed on its own merits.  With this in mind our solutions are targeted to our customers requirements, they are simple in design and implementation yet remain cost effective. 

When we discuss technical issues with customers it is important to us that they understand the situation allowing them to make an informed decision.  We translate computer jargon into plain English.

We predominantly service Small-Medium Businesses of 20-150 staff, offering top-level managed services and an excellent end user support experience.  Our constant focus is the end user to ensure maximum levels of trouble free use and when needed quick and friendly service from our 24x7 helpdesk.

IT support and infrastructure is our primary focus and our expertise continues to grow as the industry expands.  We have effective and comprehensive solutions catering to Public, Private and Hybrid Cloud environments, traditional servers and desktop infrastructure, Networking/System Engineering and Development, IP Telephony and Internet Services.

 

ManIT Technology?

While we offer a range of support and maintenance plans to suit your budget, we specialise in fixed price "all you can eat" support packages, where we:

  • Maintain your systems and infrastructure in accordance with industry best practice
  • Provide a guaranteed Service Level Agreement for support cases
  • Handle all your infrastructure from Desktop to Datacentre
  • Provide a dedicated account manager for your business
  • Own problems and never "point the finger" at vendors
  • Provide unlimited helpdesk support either over the phone or onsite as agreed

 

If you're looking for an IT Partner to help support your business, please contact us to see how we can assist you.